Privacy Policy

At Proma AI, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your information.
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By using Proma AI, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service:
Personal Data
When you use Proma AI, we may collect personally identifiable information, including but not limited to:
  • Name
  • Email address
  • Phone number
  • Role (Sales, Design, Development, Project Manager)
  • Company name (if applicable)
Usage Data

We may also collect information about how you access and use the platform, such as:

  • IP Address
  • Browser type and version
  • Device type and unique identifiers
  • Pages visited and time spent on each page
  • Operating system and version
Cookies and Tracking Data
We use cookies and similar tracking technologies to monitor activity on our platform. Cookies help us improve your experience and provide personalized content.

2. How We Use Your Data

We use the information we collect in the following ways:
  • To provide and maintain our service: Ensuring that Proma AI operates smoothly, with the necessary tools, features, and updates.
  • To communicate with you: Sending emails, notifications, and updates about the platform, service changes, or promotions.
  • To improve our service: Analyzing usage data to improve our features and optimize your experience.
  • To support and troubleshoot: Offering customer support and troubleshooting issues related to the platform.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share data in the following cases:
  • With Service Providers: We may share your information with trusted third-party vendors who assist with the operation of the platform (e.g., payment processors, analytics services).
  • For Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas).
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Security

We take the security of your data seriously and implement a range of technical and organizational measures to protect your personal information. While no system is completely secure, we strive to maintain a high level of protection against unauthorized access, disclosure, or alteration of your personal data.

5. Your Data Protection Rights

You have the following rights regarding your personal data:
  • Access: You can request a copy of your personal data.
  • Rectification: You can request that we correct or update any incorrect information.
  • Deletion: You can request that we delete your personal data (subject to certain exceptions, such as for legal or contractual obligations).
  • Objection: You can object to the processing of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us at support@proma.ai.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Proma AI is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under the age of 13 has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page with an updated Effective Date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: